Terms, Booking and Refund Policy

Last updated: 17 October 2026

Seats are confirmed only after successful online payment. Cash on arrival is not accepted.
Each direction is booked and paid separately. We do not offer a round trip package for the daily service.
You receive a Booking ID and a GST invoice on WhatsApp after payment.

Once a booking is confirmed, it cannot be cancelled by the passenger.
If we are unable to operate the trip or cancel it from our side, the full amount paid is refunded to the original payment method within 5 to 7 working days.

Please report at the pickup point at the reporting time. The vehicle departs at the departure time.
Luggage: maximum 20 kg per passenger and maximum 2 bags. Extra luggage cannot be carried because the vehicle has limited space.
Children up to 7 years travel free. Children above 7 years pay the full fare. Aadhaar or school ID may be asked for age verification.
Pets are not allowed.
There is no scheduled food or tea break. Washroom breaks are provided if needed.

Local and outstation fares are base fares, with 5% GST extra. One way fares are GST included.
Outstation trips are billed at a minimum of 250 km per day. Toll, state tax, parking and night allowance are charged at actual.

These terms are governed by the laws of India. Any dispute is subject to the jurisdiction of the courts at Ghaziabad, Uttar Pradesh.